Microsoft SCCM is a powerful platform for managing desktop environments. As an agent-based solution, it allows administrators to deploy agents to all endpoints from a centralized dashboard. But, what happens when the SCCM agent is not installed, is disabled, or is corrupt? How do you support and distribute the SCCM agent when a Microsoft endpoint does not authenticate against the Active Directory. And what about SCCMs dependence on functional WMI when WMI does not work on all of the machines in your network? This white paper will take you through these three use cases and offer solutions.